What's it worth?

Yesterday was another one for the memory album.  I got a call about 12:30 from a "gentleman" demanding that I call the Rt 24 driver because he left his shirt on the bus.  Since we have a policy that we only call for items over $50 (typically wallets or cell phones), I told him I couldn't do that, and that the drivers usually do a walk-through when they complete their routes and bring in any items left behind.  He said that wouldn't work for him, so he would hold so I could call the driver right then.  I again told him I couldn't do that.  He then got even more agitated and reminded me that he pays my wages, so I needed to call NOW!  Same story....not gonna do that, sir!  By this point he told me it was a work shirt that he had just bought and he needed to get it; what would stop someone else from picking it up and putting in their backpack?  Probably not much, but I didn't bother pointing that out to him.  He demanded my name and my supervisor's name.  Happy to oblige there.  Then he slammed the phone down.  About 20 minutes later, a "gentleman" came to the front counter and immediately said "I talked to someone earlier about a lost shirt".  I gladly told him it was me.  Mind you, he had apparently gotten in a vehicle and driven the 15 miles from where he originally got off the bus to have a little face-to-face time.  Fortunately, the supervisor was standing there.  He asked if the shirt had been turned in.  Nope, sorry.  He said "that's why you should have called when I told you to."  Again, I told him we have a policy that we can only contact dispatch to call a driver for high-value items.  But said I would contact dispatch (via IM), to see if the driver had it on the bus.  I sent the IM, an then waited.  About 30 seconds later he said "am I just standing here for nothing?"  The supervisor said he should have a seat because we were waiting for dispatch to get back to us.  He had a seat....for about 2 minutes...then he came back to the counter and said "if you find it, just give it away to somebody it fits.  I'm too busy to deal with you folks", and off he stomped.  About an hour later, the driver brought the shirt in.  I saw it still had the price tag on, so I took a look.....Wal-Mart $1.00~!  Pretty pathetic that a person is willing to make a fool of themself for only a dollar!